{"id":29328,"date":"2025-09-29T11:10:19","date_gmt":"2025-09-29T15:10:19","guid":{"rendered":"https:\/\/www.rbcwealthmanagement.com\/en-ca\/?page_id=29328"},"modified":"2025-09-29T11:10:19","modified_gmt":"2025-09-29T15:10:19","slug":"cybersecurity-email-scams","status":"publish","type":"page","link":"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/email-scams","title":{"rendered":"Cybersecurity: Email scams"},"content":{"rendered":"\n<div class=\"wp-block-rbcwm-hero-block rbc-hero-wm  rbc-hero-overlap rbc-hero-overlap-mobile rbc-hero-6aqth18cs hide-mobile-energy-lines\"><style>\n\t\t.rbc-hero-6aqth18cs.is-style-rbc-hero-gradient::before {\n\t\t\tbackground: linear-gradient(90deg, #023169 20%, rgba(94, 120, 131, 0) 60%);\n\t\t}\n\n\t\t.rbc-hero-6aqth18cs.is-style-rbc-hero-gradient.rbc-hero-has-image-bleed::before {\n\t\t\tbackground: linear-gradient(90deg, #023169 20%, rgba(94, 120, 131, 0) 60%);\n\t\t}\n\n\t\t.rbc-hero-6aqth18cs.is-style-rbc-hero-gradient.rbc-hero-has-image-bottom::before {\n\t\t\tbackground: linear-gradient(180deg, #023169 20%, rgba(94, 120, 131, 0) 60%);\n\t\t}\n\n\t\t.rbc-hero-6aqth18cs .rbc-hero-energy-lines.rbc-hero-energy-lines-left {\n\t\t\ttransform: scaleX(-1);\n\t\t}\n\n\t\t@media (max-width: 991px) {\n\t\t\t.rbc-hero-6aqth18cs.is-style-rbc-hero-gradient::before,\n\t\t\t.rbc-hero-6aqth18cs.is-style-rbc-hero-gradient.rbc-hero-has-image-bottom::before,\n\t\t\t.rbc-hero-6aqth18cs.is-style-rbc-hero-gradient.rbc-hero-has-image-bleed::before {\n\t\t\t\tbackground: none;\n\t\t\t}\n\n\t\t\t.rbc-hero-6aqth18cs.rbc-hero-has-image-full.hide-mobile-energy-lines .rbc-hero-energy-lines {\n\t\t\t\tdisplay: none;\n\t\t\t}\n\n\t\t\t.wp-block-rbcwm-hero-block.rbc-hero-6aqth18cs.is-style-rbc-hero-gradient .rbc-hero-img-wrap::after {\n\t\t\t\tbackground: linear-gradient( 0deg, #023169 0%, rgba(94, 120, 131, 0) 25% );\n\t\t\t}\n\t\t\t\n\t\t\t.wp-block-rbcwm-hero-block.rbc-hero-6aqth18cs.is-style-rbc-hero-gradient.rbc-hero-has-image-bottom .rbc-hero-img-wrap::before,\n            .wp-block-rbcwm-hero-block.rbc-hero-6aqth18cs.is-style-rbc-hero-gradient.rbc-hero-has-image-bottom .container .rbc-hero-img-wrap::before {\n\t\t\t\tbackground: linear-gradient( 180deg, #023169 0%, rgba( 94, 120, 131, 0 ) 25% );\n\t\t\t}\n\t\t\t\n\t\t\t.wp-block-rbcwm-hero-block.rbc-hero-6aqth18cs.is-style-rbc-hero-gradient .rbc-hero-card {\n\t\t\t\tbackground: #023169;\n\t\t\t}\n\t\t}\n\t<\/style><div class=\"container\"><div class=\"row no-gutters\"><div class=\"col-lg-12 rbc-hero-card-content\"><div class=\"rbc-card rbc-hero-card rbc-hero has-content\"><div class=\"rbc-card-wrap\"><div class=\"rbc-card-body\"><div class=\"rbc-hero-body-content\"><h1 class=\"rbc-hero-title\"><span>Cybersecurity: Email scams<\/span><\/h1><\/div><\/div><\/div><\/div><\/div><div class=\"rbc-hero-img-wrap col-lg-5 order-2 order-lg-1\"><\/div><\/div><\/div><\/div>\n\n\n\n<section class=\"wp-block-rbcwm-rbc-block rbc-block rbc-block-grey has-block-grey-background-color has-background\"><div class=\"container\"><div class=\"row justify-content-center\"><div class=\"col-lg-12\">\n<div class=\"wp-block-rbcwm-columns container\"><div class=\"row justify-content-between wrap blockId-cba554e2-d1b5-43da-b407-b2b74e8a8636\">\n<div class=\"wp-block-rbcwm-column col-lg-4 mt-3 mt-lg-0 order-2 order-lg-0\">\t\t<nav class=\"rbc-sidebar\">\n\t\t\t<ul class=\"menu\">\n\t\t\t\t\t\t\t\t\t<li class=\"menu-item  \"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\">Cybersecurity<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"menu-item  \"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/how-to-protect-yourself-online\">How to protect yourself online<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sub-menu\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"sub-menu-item \"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/secure-your-information\">Secure your information<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"sub-menu-item \"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/passwords-and-email\">Passwords and email<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"sub-menu-item \"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/public-wi-fi\">Public Wi-Fi<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"sub-menu-item \"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/online-shopping\">Online shopping<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"sub-menu-item \"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/social-media\">Social media<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"menu-item  \"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/how-criminals-make-contact\">How criminals make contact<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sub-menu\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"sub-menu-item active\"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/email-scams\">Email scams<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"sub-menu-item \"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/phone-and-messaging-scams\">Phone and messaging scams<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"sub-menu-item \"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/social-media-scams\">Social media scams<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"sub-menu-item \"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/online-dating-scams\">Online dating scams<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"sub-menu-item \"><a href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/tax-scams\">Tax scams<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<\/ul>\n\t\t<\/nav>\n\t\t<\/div>\n\n\n\n<div class=\"wp-block-rbcwm-column col-lg-7\">\n<h3 class=\"wp-block-heading\" id=\"h-look-out-for-email-scams\">Look out for email scams<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-social-engineering\">Social engineering<\/h4>\n\n\n\n<p>Social engineering is the art of manipulating people into releasing confidential information. Cyber criminals often use this tactic, which plays on human emotions, to trick you into giving them your passwords, financial information or access to your computer to secretly install malicious software.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may be asked to reveal personal information, click on a link, or open an attachment.<\/li>\n\n\n\n<li>They try to appeal to your emotions and create a sense of urgency. For instance, they might pose as an RBC Wealth Management employee and ask you to change or confirm your password by clicking on a link.<\/li>\n\n\n\n<li>Their goal is usually to place malware, or malicious software, on your computer or mobile device. Malware is software designed to push ads to you and lock your device unless you pay a ransom or track your online activity.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-here-are-some-different-types-of-social-engineering-scams\">Here are some different types of social engineering scams:<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-phishing\">Phishing<\/h5>\n\n\n\n<p>Phishing is one of the most common scams used by cyber criminals. They send you a phony email offer (telling you you\u2019ve won a vacation or a lottery, for example) hoping you\u2019ll take the bait and give them the information they\u2019re seeking. This is usually your private information or financial data.<\/p>\n\n\n\n<p>Here\u2019s how it works:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You\u2019ll be asked to download a file or open an attachment\u2014typically, this will be malicious software masquerading as a harmless file or program.<\/li>\n\n\n\n<li>This software helps cyber criminals gain access to your personal and financial information.<\/li>\n<\/ul>\n\n\n\n<p>What you should do<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The best way to protect yourself from phishing scams is to stop and think\u2014is this too good to be true? If it is, don&#8217;t take the bait.<\/li>\n\n\n\n<li>When you receive an &#8220;urgent&#8221; request, always verify in-person or over the phone that the person contacting you is who they say they are.<\/li>\n\n\n\n<li>If you receive a suspicious email from RBC Wealth Management, forward it to&nbsp;<a href=\"mailto:phishing@rbc.com\" class=\"link-email\">phishing@rbc.com&nbsp;<\/a>&nbsp;and then delete it right away.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-other-forms-of-phishing\">Other forms of phishing<\/h5>\n\n\n\n<p>Criminals will use any means at their disposal to try to get access to your information, not only email. Phishing scams can also come in the form of text messages to your&nbsp;mobile phone or tablet, or as messages through&nbsp;social media sites, or even&nbsp;telephone calls.<\/p>\n\n\n\n<p>They will also tailor their phishing attacks to target a specific individual, based on information they may have already gained (like through social media). This practice is known as Spear Phishing, and could resemble an email coming from a friend you have on social media, recommending you check out a store that caters to the hobby interest you and that friend share. The link to the store would contain malicious software.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-fake-websites\">Fake websites<\/h5>\n\n\n\n<p>Have you have ever received an email or text message from a seemingly familiar source asking you to update your profile or change your password due to some unforeseen circumstance?<\/p>\n\n\n\n<p>To spoof a website or an email address means faking the identity of another user or company to make it look like it&#8217;s from a legitimate source or a known sender.<\/p>\n\n\n\n<p>Here\u2019s how it works:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Using email software, criminals can imitate an email address or website link to trick recipients into believing they\u2019re corresponding with a legitimate person, be it a friend, family member or representative of an organization.<\/li>\n\n\n\n<li>They direct you to a website that looks authentic but is actually just a carbon copy of the real one.<\/li>\n<\/ul>\n\n\n\n<p>What you should do<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you receive any suspicious communication, independently contact the person or organization that sent it before taking any action.&nbsp;Do NOT reply to the suspicious email to make sure it\u2019s genuine.<\/li>\n\n\n\n<li>Avoid giving away personal financial information anywhere online, including email.<\/li>\n\n\n\n<li>Do not click on unknown email links or attachments.<\/li>\n\n\n\n<li>If you suspect a fake website is masquerading as an RBC Wealth Management website, report it to&nbsp;<a href=\"mailto:phishing@rbc.com\" class=\"link-email\">phishing@rbc.com&nbsp;<\/a>. Remember to copy the full URL (website address) into the body of the email.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n<\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":54,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"editor_notices":[],"rbc_url_alias":"cybersecurity\/email-scams","footnotes":""},"rbcwm_content_owner":[],"class_list":["post-29328","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cybersecurity: Email scams - RBC Wealth Management<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/email-scams\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cybersecurity: Email scams\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/email-scams\" \/>\n<meta property=\"og:site_name\" content=\"RBC Wealth Management\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/wp-content\/uploads\/sites\/5\/2023\/02\/share-logo-1200x630-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/email-scams\",\"url\":\"https:\/\/www.rbcwealthmanagement.com\/en-ca\/cybersecurity\/email-scams\",\"name\":\"Cybersecurity: Email scams - 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