{"id":3270,"date":"2022-03-15T10:04:01","date_gmt":"2022-03-15T10:04:01","guid":{"rendered":"https:\/\/www.rbcwealthmanagement.com\/fr-ca\/wmonline-contact-us\/"},"modified":"2023-11-01T10:46:39","modified_gmt":"2023-11-01T14:46:39","slug":"wmonline-contact-us","status":"publish","type":"page","link":"https:\/\/www.rbcwealthmanagement.com\/fr-ca\/dominion-securities\/wmonline-contact-us","title":{"rendered":"Centre de soutien client\u00e8le"},"content":{"rendered":"\n<div class=\"wp-block-rbcwm-hero-block rbc-hero-wm  rbc-hero-overlap rbc-hero-overlap-mobile text-center\"><div class=\"container\"><div class=\"row no-gutters\"><div class=\"col-lg-12\"><div class=\"rbc-card rbc-hero-card rbc-hero\"><div class=\"rbc-card-wrap\"><div class=\"rbc-card-body\"><div class=\"rbc-hero-body-content\"><h1 class=\"rbc-hero-title\"><span>Centre de soutien client\u00e8le<\/span><\/h1><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<section class=\"wp-block-rbcwm-rbc-block rbc-block rbc-block-grey has-block-grey-background-color has-background\"><div class=\"container\"><div class=\"row \"><div class=\"col-lg-12\">\n<div class=\"row justify-content-between no-gutters blockId-bbcf6bc4-c275-45df-b22d-26e204e73d06\">\n<div class=\"wp-block-rbcwm-column col-lg-8\"><div class=\"wrap\">\n<h4 class=\"wp-block-heading\" id=\"h-centre-ressource-de-rbc-dominion-valeurs-mobilieres-dvm-en-ligne\">Centre-ressource de RBC Dominion valeurs mobili\u00e8res (DVM) en ligne<\/h4>\n\n\n\n<p><strong>Pour obtenir de l\u2019aide relative \u00e0 DVM en ligne, veuillez communiquer avec notre centre-ressource du lundi au vendredi, entre 8 h et 20 h (HE).<\/strong><\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-par-telephone-par-courriel-ou-par-message-securise\">Par t\u00e9l\u00e9phone, par courriel ou par message s\u00e9curis\u00e9<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Client\u00e8le canadienne\u00a0: 1\u00a0888\u00a0820-8006 (sans frais)<\/li>\n\n\n\n<li>Client\u00e8le internationale\u00a0: 1\u00a0416\u00a0363-1019<\/li>\n\n\n\n<li><a href=\"mailto:dsonline@rbc.com\">dsonline@rbc.com<\/a><\/li>\n\n\n\n<li>Dans la section Messages, cliquez sur Renseignements g\u00e9n\u00e9raux, RBC Dominion valeurs mobili\u00e8res dans le menu d\u00e9roulant des destinataires.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-nous-pouvons-vous-aider-avec-ce-qui-suit\">Nous pouvons vous aider avec ce qui suit<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Probl\u00e8mes techniques (erreurs, probl\u00e8mes de chargement, etc.)<\/li>\n\n\n\n<li>Navigation sur le site ou dans l\u2019appli mobile<\/li>\n\n\n\n<li>Transfert de fonds (probl\u00e8mes techniques, incapacit\u00e9 \u00e0 transf\u00e9rer des fonds)<\/li>\n\n\n\n<li>Consultation de documents \u00e9lectroniques (sept\u00a0derni\u00e8res ann\u00e9es)<\/li>\n\n\n\n<li>Envoi et r\u00e9ception de messages s\u00e9curis\u00e9s<\/li>\n\n\n\n<li>Mise \u00e0 jour du profil ou des param\u00e8tres<\/li>\n\n\n\n<li>Cr\u00e9ation ou modification des listes de cotes<\/li>\n\n\n\n<li>Acc\u00e8s aux cours et \u00e0 d\u2019autres renseignements sur le march\u00e9<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-pour-les-demandes-relatives-aux-sujets-suivants-veuillez-communiquer-avec-votre-conseiller-en-placement\">Pour les demandes relatives aux sujets suivants, veuillez communiquer avec votre conseiller en placement<\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Administration du compte<\/li>\n\n\n\n<li>R\u00e9cup\u00e9ration de documents au-del\u00e0 des sept\u00a0derni\u00e8res ann\u00e9es<\/li>\n\n\n\n<li>Ouverture ou fermeture de compte<\/li>\n\n\n\n<li>Frais sur compte<\/li>\n\n\n\n<li>Annulation d\u2019un virement de fonds<\/li>\n\n\n\n<li>Rendement de vos comptes<\/li>\n\n\n\n<li>Questions concernant vos avoirs<\/li>\n\n\n\n<li>Questions concernant la r\u00e9partition de l\u2019actif dans vos comptes<\/li>\n\n\n\n<li>Questions concernant vos ordres<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-rbcwm-rbc-block rbc-block rbc-footer-footnotes rbc-block-small  rbc-block-grey\"><div class=\"container\"><div class=\"row \"><div class=\"col-lg-12\">\n<div class=\"row blockId-16d228ce-c1dc-4ef8-94fd-43e27f1f6f48\">\n<div class=\"wp-block-rbcwm-column col-lg-12\">\n<ul class=\"list-inline wp-block-list\">\n<li>R\u00e9glement\u00e9e par\u00a0: <\/li>\n\n\n\n<li><a href=\"https:\/\/www.fcpi.ca\/accueil\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" class=\"wp-image-1013\" style=\"width: 80%\" src=\"https:\/\/www.rbcwealthmanagement.com\/fr-ca\/wp-content\/uploads\/sites\/6\/2023\/02\/Cipf-logo-fr.png\" alt=\"\"><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.ocri.ca\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" class=\"wp-image-1015\" style=\"width: 450px\" src=\"https:\/\/www.rbcwealthmanagement.com\/fr-ca\/wp-content\/uploads\/sites\/6\/2023\/02\/ocri-logo-fr.png\" alt=\"\"><\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":77,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"editor_notices":[],"rbc_url_alias":"dominion-securities\/wmonline-contact-us","footnotes":""},"rbcwm_content_owner":[],"class_list":["post-3270","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Centre de soutien client\u00e8le - RBC Gestion de patrimoine<\/title>\n<meta name=\"description\" content=\"Centre de soutien client\u00e8le Centre-ressource de RBC Dominion valeurs mobili\u00e8res (DVM) en ligne Pour 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