Explore who we help
We create a plan tailored to your complex needs
WHO WE HELP
Individuals and families
Your wealth, goals and family priorities
Business owners and entrepreneurs
Your business, wealth and next steps
Corporate executives
Complex income, equity and career transitions
UHNW and Family Offices
Significant, complex and multi-generational wealth
YOUR IDEAS & GOALS
Plan for growth
Grow your wealth and open up new opportunities
Live well
Live life to the fullest, today and into the future
Secure your future
Be prepared for whatever may happen
Make a difference
Support the causes you care about
WORKING WITH PROFESSIONALS
EU Intermediaries
Scale, security, and investment discipline for your clients
About RBC Wealth Management in Ireland
Combining Brewin Dolphin’s local expertise with RBC’s global strength and insight
Our offices
Over 30 offices across Ireland, the UK and Jersey
WHO WE ARE
Our history
Generations of clients have relied on Brewin Dolphin and RBC Wealth Management
Awards and recognition
Recognising our service and industry leadership
Leadership
The people guiding our strategy and client experience
SUSTAINABILITY
Responsible investing
Our approach to responsible investment
Explore our solutions
Let’s make your ideas happen
RBC Brewin Dolphin
Personalised financial planning and investment advice
OUR SOLUTIONS
Wealth planning and management
A bespoke plan to manage and grow your wealth
Financial advice for business owners
Guidance for growth, exit and managing proceeds
Pensions and retirement planning
Plan for the retirement you want
Financial protection
Protect what matters most against the unexpected
Financial planning for life events
Guidance through life’s key moments and changes
Responsible and sustainable investing
Invest with greater purpose in line with your values
UHNW and Family Office services
Coordinating complex and multi-generational wealth
Managing ISA assets outside the UK
Integrating these assets into your wider wealth strategy
Investment management
Tailored portfolios aligned with your goals
Explore our insights and ideas
Analysis, insights and research from our local and global networks
ADDITIONAL RESOURCES
Articles
Expert analysis and commentary on market trends
Videos
Discussions on the current investment environment
Brewin Dolphin Ireland is fully committed to providing our clients with the highest level of service. If you feel that we have not met these standards, please get in contact with us and we will do our best to resolve the matter and improve our service.
As a firm we value our clients’ feedback and fully investigate any complaints or concerns.
We define a complaint as any expression of dissatisfaction about the provision of, or failure to provide, a financial service or a redress determination.
Where this is expressed, our staff are required to follow our internal complaint procedure.
If you are dissatisfied with the service provided by Brewin Dolphin, you are entitled to make a complaint to us and request that an investigation is carried out.
Your first point of contact, for raising a complaint, is your usual Brewin contact such as your Investment Manager. However, if you feel that your complaint cannot be resolved by them, or you are uncomfortable raising it directly, you can contact our Head of Client Services, using this link or write to us at the address below.
Client Services TeamRBC Europe LimitedRisk and Compliance Department12 Smithfield StreetLondonEC1A 9BD
We will acknowledge, investigate, and respond to all complaints in accordance with our internal complaint procedure.
As part of your complaint details, we would kindly request that you provide us with the following information:
All complaints are managed by the Client Services Team, based in the UK, who are part of the Brewin Dolphin Group.
Once we have received your complaint, we will acknowledge it in writing. We will also advise you of the individual’s name who will be investigating, and managing, your complaint.
As part of the Brewin Dolphin Ireland complaints process, the Brewin Dolphin Ireland Head of Compliance will be notified of your complaint. Please be assured that all responses are reviewed by members of the Brewin Dolphin Ireland Compliance team to ensure that the local compliance standards are met.
The Client Services Team will carry out an independent investigation and address the matters which you have raised. We aim to resolve all complaints as quickly as possible, and we will keep you informed of progress.
Once the investigation has concluded, we will provide you with a written response within 8 weeks of your initial complaint or explain the reasons for the delay. This response may offer redress, where it is appropriate.
If you are dissatisfied with the response you have received, you are entitled to refer the matter to the Financial Services & Pensions Ombudsman (the FSPO).
The FSPO is independent, and its role is to deal with complaints which consumers have regarding their dealings with financial service providers. Their website address is www.fspo.ie.
Financial Services and Pensions OmbudsmanLincoln HouseLincoln PlaceDublin 2D02 VH29Phone: +353 1 567 7000Email: info@fspo.ie
As part of our internal complaint procedure, all complaints are managed by the Client Services Team, based in the UK, who are part of the Brewin Dolphin Group.
Therefore, your personal data will be shared with this team based in the UK. Please be assured that your personal data will be handled in accordance with the General Data Protection Regulation (GDPR). For further information, please refer to our Privacy Notice, available www.brewin.ie.
We will not share your personal data, in relation to a complaint, with any external parties except where we are required to do so by law, or where you have provided your consent.