Managing Director and Head of Operations RBC Wealth Management–U.S.
“Each day, our team strives to provide outstanding service to clients and financial advisor teams, while also contributing in ways that are meaningful, forward-looking and position us for long-term success.”
Cindy brings more than 30 years of financial services industry experience to her role as managing director and head of operations at RBC Wealth Management–U.S. In this role, Cindy leads the firm’s efforts to simplify, optimize and digitize its operational capabilities for clients and financial advisors, as well as drives scale, efficiency and quality-focused outcomes through technology in her key strategic partner relationships work.
Prior to joining RBC Wealth Management–U.S. in 2021, Cindy held several chief operating officer and executive roles, including executive officer of the private bank at Morgan Stanley and managing director and head of global wealth management product operations at Morgan Stanley, where she led teams that focused on alternative investments, annuities, client reporting, global banking, insurance, lending, managed accounts, managed futures, money market, mutual funds, performance reporting, personal trust, retirement plan services and unit investment trusts.
Cindy is a member of the Securities Industry and Financial Markets Association (SIFMA) operations forum and proxy working group. Previously, she was a member of the Depository Trust and Clearing Corporation (DTCC) wealth management senior advisory board, executive forum and the insurance and retirement senior advisory board. She was also actively involved in the Money Management Institute (MMI) operations standards committee and served on the National Investment Company Services Association (NICSA) board of directors.
Cindy attended Indiana State University, completed the Yale School of Business Executive MBA Series and passed the Series 7, 24, 27, 63 and 99 exams.
Outside of work, Cindy enjoys giving back to her local community, gardening, playing golf and spending quality time with her two Maltipoos, Laila and Bella.
Investment and insurance products offered through RBC Wealth Management are not insured by the FDIC or any other federal government agency, are not deposits or other obligations of, or guaranteed by, a bank or any bank affiliate, and are subject to investment risks, including possible loss of the principal amount invested.